
Please include your child’s name and team in the customer notes section at checkout.
The Online Team Stores will open on January 4th and remain open until January 31st.
The approximate completion time for all orders placed between the opening and closing dates is the week of March 15th.
Important Ordering Information
Made-to-Order Process
All items are custom-made and added to our production queue once your order is placed. Processing times may vary depending on order volume.
Cancellations
Orders may only be canceled within two weeks of being placed.
Returns & Exchanges
We only accept returns or exchanges for damaged or incorrect items. Please review our [policies page] for full details.
For questions or assistance, please contact us at teamsales@thehockeyshop.com.
If you are looking to place a team order of 12 or more units, please email us directly instead of ordering through the online store, as this platform is designed for individual orders only.








