Thank you for placing your custom team apparel/uniform order with The Hockey Shop – Team & Corporate Sales department. 

We batch orders with others from your group or association to be able to give you our Team Exclusive Pricing. Below are the dates and deadlines that our team follows to process the online custom orders.  Our completion dates vary based on the time of year.


Date order was placed:

Approximate Completion Date:

I placed my order prior to July 10th, 2022

Prior to August 27th, 2022

I placed my order prior to August 10th, 2022

Prior to September 27th, 2022

I placed my order prior to September 12th, 2022

Prior to October 17th  , 2022

I placed my order prior to October 3rd, 2022

Prior to November 14th, 2022

I placed my order prior to October 24th, 2022

Prior to November 30th, 2022



  • All prices are listed in Canadian Funds.
  • We do not accept changes exchanges or returns on personalized product. 
  • Sizing samples for all apparel is available to try on at The Hockey Shop.
  • You will be notified by email when your order is ready for pickup or ready to ship out.

We ship via UPS and Purolator.  Within British Columbia, orders are delivered to their destination within 1 to 2 business days. 

*This can fluctuate based on the time of year. We have no control over packages once they are received by our shipping partners.



Did you order an incorrect size or want to make a change to your order?

If you have ordered an incorrect size, let us know right away. If we haven’t processed your order yet, we can make the necessary changes.  If your order is further along in our production queue, our Sales team will do our best to ensure you are looked after. For any further inquires, please contact us below and provide your order number if you have one.


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