Online Store Dates & Information
Online Store Dates & Information
Information
- All prices are listed in Canadian Funds.
- We do not accept exchanges or returns on personalized product.
- Sizing samples for all apparel is available to try on at The Hockey Shop.
- You will be notified by email when your order is ready for pickup or ready to ship out. Within British Columbia, orders are delivered to their destination within 1 to 2 business days. We ship via UPS and Purolator. **Timelines can fluctuate based on the time of year. We have no control over packages once they are received by our shipping partners.
- We are unable to check on the completion level of your order prior to the estimated completion deadline.
- We batch orders with others from your group or association to be able to give you our Team Exclusive Pricing. Below are the dates and deadlines that our team follows to process the online custom orders. Our completion dates vary based on the time of year.
Ordering 12 or more of the same item?
View our "How to place a team order " page for more information and to download our team order sheet.
Team orders (6+ of the same style) are dealt with separately and depending on availability they may have a quicker turnaround time.
Current Order Deadlines For Winter 2023 - 2024
Online Team Stores will be shut down between November 12th and December 25th. New orders can be submitted between December 26th and January 14th for delivery the week of March 4th.
| Date order was placed: | Approximate Completion Date: |
|---|---|
| Final Deadline: | |
| Prior to January 15th, 2024 | Up until the week of March 4th, 2024 |
Past Order Deadlines
| Date order was placed: | Approximate Completion Date: |
|---|---|
| Prior to June 30th, 2023 | Week of August 31st, 2023 |
| Prior to August 26th, 2023 | Week of September 29th, 2023 |
| Prior to September 12th, 2023 | Week of October 16th, 2023 |
| Prior to September 24th, 2023 | Week of October 30th, 2023 |
| Prior to October 10th, 2023 | Week of November 13th, 2023 |
| Christmas Deadline: | |
| Prior to November 11th, 2023 at 11:59 PM PST | Week of December 15th, 2023 |
Need to make a change?
If you have ordered an incorrect size, let us know right away. If we haven’t processed your order yet, we can make the necessary changes. If your order is further along in our production queue, our Sales team will do our best to ensure you are looked after.